The customer service is top notch and the motor was easy to install.
PERFECT REPLACMENT FOR MISSING STACYC SCREWS FOR THE PLASTIC COVERS
I bought this bike 11/24 as a Christmas present for my 4 yr old daughter. She had used non electric balance bikes and a normal bike with training wheels previously. She learned quickly how to use the twist throttle and over the course of a month she has found her balance. She is still in the slower mode but her confidence has grown greatly. She is roughly 44lbs and on the taller side to be new to 4 yrs old. The size of the bike fits her well with the seat near its lowest seating. Overall fit and finish of the bike is good. Great battery life. My only complaint would be the lack of girl colors for the bike from the factory. Addition pink graphics can but purchased but I opted to strip the bike and paint it pink/purple per her request. Great product!